Support Amnesty International

   

Please use any of these materials

They are all copyright-free, though they may only be used with an acknowledgement to Capability Architects.

 

We would be glad to hear what you think of these ideas, and to have an opportunity to discuss or develop them for your organisation. Just contact us.

Click on any title to download these invaluable resources.

 

Book publishing

 

Capability Architect's exceptionally diverse experience extends even to book publishing. This process model was developed for the Prometheus Research Group, a specialist academic publishing house.

 

This presentation shows the top level of the process only. Capability Architects would be happy to provide a more detailed version of this model free of charge to small publishing houses. To obtain a free copy, please contact us.

 

ñ

ISO 9000 registration

ISO 9000 remains the basic global standard for quality management, and Capability Architects have a decade of experience in successfully supporting ISO 9000 implementations in IT, consultancy and manufacturing.

 

This high-level process model is only the top layer of our comprehensive ISO 9000 methodology, which has been used on 6 continents.

 

To find out more about ISO 9000, please contact us.

 

ñ

Phase containment

Phase Containment is a fundamental and extremely powerful technique for progressively evaluating projects. It has been estimated that up to 97% of defects can be discovered by rigorous phase containment.

 

This presentation explains the basic rationale, strategy, process, exit criteria and other core components of an effective Phase Containment process.

 

If you would like to know more about this important management technique, please contact us.

 

ñ

Service management

This high-level model for large-scale service management was created for a major European telco, and is unusual in that it incorporates an overall service strategy process, a continuous improvement cycle and a full-function set-up process for taking on new business.

 

This is a typical example of the kind of methodology we can build for you, as well as providing the supporting organisational design, training, change management, etc.

 

To discover more about our model of service management, just contact us.

 

ñ

 

Introduction to business process re-engineering

 

Process re-engineering is probably the single largest theme in business over the last decade, yet it continues to be poorly understood and poorly prepared for.

 

This presentation, prepared to brief a process re-engineering team at a leading UK insurer, summarises the principles of BPR, outlines an approach, describes key methodology issues and details the main critical success factors.

 

If you would like to discuss your process re-engineering with experts, just contact us.

 

ñ

Test design

As part of our work for a global financial services Client, we supplied a comprehensive test process. This included not only the methodology but also an outline test organisation design, training and coaching.

 

This presentation shows a complete day of the 5-day training package - the day on Test Design. The training package also included a comprehensive case study, exercises, and full administration.

 

To discuss testing training, methodology, organisation and strategy, just email us here.

 

ñ

 

Project team orientation pack

 

One of the commonest obstacles to a successful project is your team's lack of insight into the deeper goals and wider context of their work. This simple presentation guides you through the layers of knowledge your team needs to grasp the real importance of their work and the practical issues that need to be addressed to succeed.

 

if you would like to discuss your approach to project management, contact us here.

 

ñ

 

Testing in the software development lifecycle

 

Another example of our expertise in testing - a brief introduction to how testing fits into the SDLC. This presentation is just one module in our standard 2 day course of Core Concepts in Software Testing, which we have delivered in London, Dublin, New York and elsewhere in the USA.

 

The complete course includes:

  • What is testing?

  • Why test?

  • Testing in the software development lifecycle

  • Test methods

  • The test process

  • Test results

  • Computer-assisted software testing (CAST)

  • Web testing

If you would like to know more about this course, please contact us here.

 

Joint application design (JAD) workshops

 

Joint application design is a workshop-based method for rapidly generating direction, consensus and innovations. This presentation provides both an overview and practical instructions for organising and conducting an effective series of workshops. It was developed for the IT division of a global credit card organisation.

 

If you would like to know more about JAD, please contact us here.

 

 

 

ñ